Terms of use

You need to be at least 13 years old to use Nook. One account is for one person: don't share your login or make an account on someone else's behalf. You're responsible for what happens under your account, so keep your password to yourself.

Rooms put you in front of people you may never have met. We have no tolerance for harassment, hate speech or slurs, threats, or content aimed at exploiting or endangering anyone, especially a minor. This applies to room chat, your display name, and anything you say to Nib where another person can see it.

Room messages and notes are checked against a short list of words we don't allow before they send, and a message that can't go through tells you so plainly. The check is narrow on purpose: Nook doesn't police everyday language, only words aimed at hurting someone.

You can block anyone, at any time, from the message they sent; a blocked person is not told. You can report a message for us to review. Both are built into the app, no email required.

Only people you add can send you notes. Nobody can find you by searching: someone needs your friend code, or to share a private room with you, and even then you're only friends once you say yes. Saying no, removing a friend and blocking are all silent. The other person is never told.

Be kind. No bullying, no hate, nothing sexual. Keep things like your address, school or phone number to yourself, and don't ask anyone for theirs. If anything feels wrong, report the note or the request in the app and we'll look within a day. Notes clear by themselves after 30 days.

Child sexual abuse and exploitation is never allowed in Nook. We remove it, close the accounts involved, and report it to the relevant authorities.

We review reports and act on anything that breaks these terms, including removing content and suspending or closing the account responsible, within 24 hours of a report reaching us. If you would rather not use the in-app report, or something needs our attention urgently, write to contact@nook-study.com. We read everything sent there.

We can suspend or close an account that breaks these terms, without warning for anything serious. You can close your own account at any time, from inside the app: open your profile and use Delete account. It takes effect immediately and can't be undone.

Nook is provided as it is. We work to keep it running and to keep your sessions and messages intact, but we don't promise it will never go down, and we can change or retire a feature as the product changes. If something you relied on is going away, we'll say so in the app first where we reasonably can.

If these terms change in a way that matters, we will update the date at the top and, for anything significant, tell you in the app before it takes effect.